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Resource One Credit Union
About Resource One Credit Union
Resource One was originally chartered on July 15, 1936, under the name of Sears Dallas Employees Federal Credit Union. Our mission was to fulfill the financial needs of the employees of the Catalog Order Plant of Sears, Roebuck, and Company in Dallas, Texas.
Over time, the increased demand for more locations and additional products and services prompted the expansion of our product lines and our field of membership.
Reviews about Resource One Credit Union
Rude Customer Service
My grandmother passed away, and we are dealing with organizing her estate. Both managers, Erica Reyes and Iris Montemayor are less than attentive. It was very hard to reach them by phone (they never returned voicemails) and both of their email messages were outdated. Then when my mother did speak with Iris in person, she was very patronizing. I can't believe my grandmother banked with them for over 30+ years (she was a Sears employee) and this is how they treat her estate executor. Sad legacy!
I have put this and will continue to put his on every review site I can find.
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Sincerely,
Marco C. Rodriguez
Rude Customer Service
My grandmother passed away, and we are dealing with organizing her estate. Both managers, Erica Reyes and Iris Montemayor are less than attentive. It was very hard to reach them by phone (they never returned voicemails) and both of their email messages were outdated. Then when my mother did speak with Iris in person, she was very patronizing. I can't believe my grandmother banked with them for over 30+ years (she was a Sears employee) and this is how they treat her estate executor. Sad legacy!
I have put this and will continue to put his on every review site I can find.
--
Sincerely,
Marco C. Rodriguez
I left this review on Y
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