Where do you need Auto Dealers ?
About Nelson Mazda
Yokohama
Reviews about Nelson Mazda
good quality service.
Salesman had a great attitude & smile. He was very honest the whole time. Service was great!!
By MargoSwiftr401 at Citysearch May 14, 2012 at 03:31 PMHonest and great customer service!
I have bought a lot of cars from all over.....Jackie Cooper, Joe Cooper, Carmax, Nelson, Etc. In My opinion, Nelson Nissan is great. They are friendly, laid back, and have an overall good atmosphere. I am in a customer service position with an International Fortune 100 company and I run into a lot of people who have different views on customer service.
The main thing I wanted to say was, If you get a high interest rate- you probably have shaky credit; If they dont "give" the car away to you I can't blame them......(Companies dont make money if they give things away); and if you had a bad experience at Nelson Nissan, you probably went in there with a bad attitude towards buying a car in the first place and would have been unhappy anywhere.
I highly recommend this dealership. Friendly, great service.
These people are laughably incompetent...
Unfortunately, Nelson's screw-ups would take days to catalog, so I'll just give you some highlights (this has all been going on since I bought the car two and a half weeks ago)... They promised they'd fix two small door dings and a broken key fob when I bought the car. They had my car all day on TWO separate occasions and still, the dents remain. I was told I'd have to take the broken fob to another dealership (nice customer service, eh?) to be fixed. Exasperated, I told them to completely forget everything, that I'd be by after work to pick up the car. When I got there... wait for it... they couldn't find my car. Lol. After sitting in an extremely ugly orange chair for half an hour, I was handed my keys and I got the hell out of there without saying another word to them. Funny thing, though: when I got home, the 'unfixable' key fob was fixed. It's magic! ;-)
By A.P. March 29, 2011 at 05:04 PM