Mw Tux

Here is a list of all of the things that went wrong:

- I was quite surprised to find out that all data entry occurred on paper, and did not seem to be stored in a centralized database within a computer network

- There seemed to be at max, only 1-2 store employees who were capable of providing caring customer service and acting like they truly cared that my rentals would go smoothly

- There were repeated times that I would call into the store, and it would take them 20+ minutes just to find my customer record

- It was exceedingly difficult to make changes for an out of town groomsmen from Syracuse. I had to make 5-6 phone calls, because the Dearborn store had never received the record for this groomsman.

- Two of the groomsmen received the wrong color vest the day before the wedding

- Three of the tuxedos were the incorrect size, and on the second fitting, 2 of the groomsmans still were given the wrong sized tuxedo

- The best man's tuxedo did not come with shoes