Heaven Salon & Spa

If I could give 0 stars I would. I bought the Living Social deal and had to call numerous times to try to make an appointment because no one ever called me back. I tried calling for months and even tried emailing, but got zero response. I finally had my appointment and no one greeted me when I walked in the door. There was a girl sitting at the front desk, but she apparently didn't see or hear me walk in because I stood there for a couple of minutes before anyone acknowledged me. The owner, Jay, then introduced himself and asked what we were doing today. He then proceeded to interrogate me about exactly what we were doing while I was still standing at the front door; it was very jarring. He was completely against doing my hair the way I wanted and told me he would only trim it. His manner of speaking was so harsh that my stomach was in knots and I was almost in tears. I was so frustrated that I had paid for what was supposed to be a relaxing experience and this man was telling me I could not get what I requested because I was making a rash and dramatic decision; ridiculous judgment since he had never met me before and had no indication that I had not thoroughly thought my haircut through. Icing on the cake is that my haircut looks nothing like the picture I showed the stylist and Jay. I would never ever go there again, primarily because of the horrible customer service.

I called over a month ago to make a hair appointment for the Living Social deal they advertised. I was told there was a "waiting list" and a stylist would be getting back to me. I still haven't heard from them, and don't understand why they just can't book an appointment for me like they would a regular client. They are the ones who put out the Living Social deal - they should honor it! Guess I'm out $20 now.

this was the worst fifty dollar pedicure ever! my nails are too short and my feet are in no better condition than before i went. the pedicure i chose was their upgraded service!!\t\nit has been one week and i have a new appointment at another salon.\t\nsave your money and find another salon!!