A-1 Auto Glass

I Went with superior auto glass Because They use OEM glass and they led me to believe that it is safer and better quality than the glass created by safe light .
The irony here is that while their installer Oscar was taking out my old windshield he informed me that "Glass is Glass and no two are really all that different SO yeah thats great because i just paid 30 dollars more for OEM Glass Because i fell for their their Scare tactics..
Anyway if that wasn't bad enough. I was initially informed that i would be called One hour prior to installation (NOT SO) and When Oscar the installer of my windshield did call it was with a crappy attitude because he was at my home waiting and as i was never informed that he was going to be there i wasn't home... ANYWAY he was rude when he called and Than gave me attitude once i arrived at my house and i suppose Because i was dumbfounded by shock and disbelief and because i was still needing my windshield replaced i actually went ahead and let him do the job ...?!? Though since i am not a doormat and i expect Professionalism and respect when I'm paying 300$ for something i called his supervisor to complain while he was working on my car... Now i Never would have expected that they would be so slick and considerate to actually call him while he was still at my home installing my windshild... But they were & you can Probebly guess How well that went over because Before he left he made sure that i knew that he had been reprimanded by his boss and that he didn't think that he gave me attitude and told me that i did not deserve an appologie....Ugh OK REALLY???
What ever happened to customer service and the customer is always right? What ever you do don't let their sales pitch scare you It's BS that comes with Horrible customer service and over priced windshield that apparently is just glass This is according to their So Called "Installation Expert"...yeah Right Whatever!
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I Went with superior auto glass Because They use OEM glass and they led me to believe that it is safer and better quality than the glass created by safe light .
The irony here is that while their installer Oscar was taking out my old windshield he informed me that "Glass is Glass and no two are really all that different SO yeah thats great because i just paid 30 dollars more for OEM Glass Because i fell for their their Scare tactics..
Anyway if that wasn't bad enough. I was initially informed that i would be called One hour prior to installation (NOT SO) and When Oscar the installer of my windshield did call it was with a crappy attitude because he was at my home waiting and i was never informed that he was going to be there... ANYWAY he was rude when he called and Than gave me attitude once i arrived at my house so while he was installing my windshield i called his supervisor to complain and to my surprise they called him while he was still at my home installing my windshild... Yeah that was awesome because Before he left he made sure that i knew that he had been reprimanded by his boss and that he didn't think that he gave me attitude and told me that i did not deserve an appologie....Ugh OK REALLY???
What ever happened to customer service and the customer is always right? What ever you do don't let their sales pitch scare you It's BS that comes with Horrible customer service and over priced windshield that apparently is just glass after all.