Top Telephone Specialists in Longview, WA 98632
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U.S. Cellular
By RRLapham June 12, 2015
we have always had good phone service with us cellular.....until recently when our new I-phone suddenly had white lines all over the screen. we went to the triangle outlet and were met by "Colton"?...a red haired, rude smart alec who said he had a whole month and a half on the job and we must have cracked the screen....(the screen was in perfect condition) ..he told us we would have to take it to a repair shop and pay to have it fixed. I told him we had a service contract and he told me that wouldn't help because the phone wasn't broken??? now here's the good part..the phone simply wasn't charging through the charge case. that was all...it was also still under factory warranty. he made no attempt to look up our account or contact customer service. WE called customer service and they helped us above and beyond. us cellular is a great service....but their triangle store is joke ...read more
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