By Chuck & Julie C at Customer Lob January 09, 2014
We did a thorough research of many possible companies, and got estimates from several for the replacement of our heat pump. After gathering all the information, we felt most comfortable with Doug's knowledge, experience, and assessment of the situation. He was very patient with all of our questions and hIs pricing for the work was very reasonable. It was clear that Doug had our best interest in mind, instead of selling the product that would be most beneficial for him. It was also a pleasure dealing with their business manager, Christy, who gave us amazing customer service. Our heat pump was installed quickly and efficiently and we couldn't be happier with our choice to use East Hill Heating and Cooling. We would recommend them without any hesitation. ...read more
By Beth W at Customer Lob November 06, 2012
None of the bs of other places..he charges so much an hour and they say he can usually fix what is wrong. We had already had trouble with another company, so this regular guy comes..knows his stuff, does his stuff and leave you with a bill that you feel is decent and right for what he has done. I am thankful to of found this place, I will only use this place from today on, and will tell anyone who asks how pleased and much I recommend this business. ...read more
By Betty S at Customer Lob August 09, 2012
I couldn't have been happier with East Hill Heating and Cooling. I was just impressed with Doug's no nonsense approach to things. You could just tell from his explanations that the man knows what he's doing. Whenever he was working on something, if he saw something else while we were talking, he would grab a tool and fix whatever it was. He's really detail-minded and does things right, but not just makeshift right. He definitely does things the right way.\t\n\t\nAgain, Doug is just no nonsense person. When he got here, he started working, and he would only stop at noon for a quick lunch. He ate the lunch here, he didn't go home, and he brought his own lunch. Then, it was back to a full day of work with him here the whole time. He checked and double checked his installation.\t\n\t\nWhen I called Doug, he came over that afternoon, which I also appreciated. I wanted a quiet, energy efficient furnace, and he gave me two to choose from and the cost difference. I also wanted to change out my water heater for a more efficient, tankless one because I had one in my home before. He just pointed out to me that was nonsense because the one I had was less than three years old and still had a lot of life in it. It just wouldn't have been cost efficient to invest in a new one, and I appreciated that he told me instead of trying to sell me a tankless. \t\n\t\nI consider him an expert. He has 32 years of experience, and it is very evident in the way he works. ...read more
The disappointment of a home appliance breaking can make you want to have it repaired as soon as possible. You can always take it to a professional, which can cost a lot of money. Or you can try fixing it yourself. ...read more
If you have the type of Frigidaire refrigerator with water and ice in the door it is highly recommended that you change the filters on a regular basis to keep it operating efficiently. The filters can be purchased at any authorized dealer that sells Frigidaire appliances. ...read more