Top Grocery Stores in Lebanon, TN 37090
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Hg Hill Market
By Terri StClair October 04, 2010
I have shopped at this grocery store as my primary grocer for five years. In that time, I have spent approximately $12,000 there. The very first time I ever took in a receipt with an error on it, I was humiliated and called a liar in front of other customers over a $5.37 charge for a 10 lb. bag of potatoes I did not buy. I purchased one baking potato that weighed 12 1/2 oz. I was informed that their cash registers do not make mistakes and this could not have happened. Trouble is, it did! Instead of being treated as a valued customer, no one in the store claimed to have ever even seen me before. The manager, Cliff Marshall, has taken my groceries to the car many, many times. I chat with the produce manager on almost all visits and he said he'd never seen me before. I cannot explain how humiliated and hurt I was! Bottom line, they do not value their customers and are hateful hateful people. Please, please do not spend your money at this establishment! I beg you!!! ...read more