Q&A Newbie (0 pts.)
I ordered a large apple tree at the end of March and it looked as if it were having a hard time right away, so I called and asked what to do and Moon Valley advised more watering, which I did faithfully. But...when the summer heat hit at the end of May, the tree started dying. I called again, and they advised to increase watering, but it still died. A few days past the 90-day warranty, I called and sent photos of a very dead tree, feeling sure that they wouldn't do anything for me. I spoke with Brett, and he offered to replace the tree! They will re-plant in September. Great customer service!
Excellent customer service. Service completed at the time they said it would be. Mechanic that did not give me the run around and sell me a bunch of stuff I did not need. Highly recommended.
It is a joy to see someone who is so caring and understanding of a difficult situation. If I were in need of help I would feel safe in your hands. Thanks again.
I ll be moving to DC to for Graduate School soon, but wanted to take this opportunity to let everyone know that it has been a wonderful 4 1/2 years at my house. This property management company is excellent and made my stay very comfortable.
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