By Matt719 October 21, 2015
MAC Property Management in Kansas City is a terrible company with little to no regard for customer service or landlord tenant law. They had me sign a lease that stated I would only have to pay $100 more a month after my lease term without signing a new contract. When the lease expired, they demanded an extra $500 a month and could not explain why or even understand how this is ILLEGAL WITHOUT SIGNING AN AGREEMENT THAT STATES THEY RESERVE THE RIGHT TO CHANGE THE TERM AT WILL. Furthermore, they were extremely rude and unresponsive when I confronted them about this issue. During a snow storm, the heat went out in my building and I was told they had to order a part to fix it which would take days. This violates the warranty of habitability that's inherent in all residential leases. After no less than 3 complaints, MAC dropped off an ineffective space heater. The hot water was also off in my building for a week with zero explanation. When I confronted MAC about this, they seemed confused and unconcerned. When I decided that I'd had enough of their horrendous ability to manage residential properties, I gave my 30 notice. Vannesa DeSloover, the residential services manager, made a mistake on the move out date. Instead of accepting her mistake responsibly and correcting the problem, she decided to repeatedly send me a move out notice with the wrong date. Instead of fighting these incompetent people, which was well within my legal rights, I moved out as soon as possible in order to relieve myself of their irritating and inept behavior. They are a lost cause masquerading as a "cool place to live." They should all take lessons on how to manage a residential property and act professionally in accordance with the law and acceptable customer service standards instead of promoting beer nights and pool parties. DO NOT WASTE ONE SECOND WITH THE NIGHTMARE THAT IS MAC PROPERTY MANAGEMENT. ...read more
By gymnat26 June 28, 2013
Shoddy workmanship, crappy management who lies all the time and NEVER calls back - maintenance man is incompetent and work never gets done, pool is always closed for some lame reason, no playground except a few broken swings...... this is the worst place I have ever seen. ...read more
By SueS February 16, 2012
MAC Property Management is the worst! I lived in Clyde Manor in 2011 and had the worst experience with the office staff there!! Specifically, April Cotrell and Tori Ball are so unprofessional and unaccommodating. When I moved in my unit was not clean. For example, old dried food was stuck on the door handles of the kitchen cabinets. Also, parking there is horrible!! Save yourself a headache and find someplace else to live. Oh, and when you move out they will charge you for every little thing!! They give you an itemize list of everything they expect to be clean and how much they will charge you if it's not. For example, if you fail to clean a window, they will charge you $5 per window... the list goes on and on. But the thing is, my unit was not that clean when I moved in. They're just robbing people. ...read more
People who rent HUD homes receive rent assistance from the government. If you are the landlord of a HUD home, you will receive the monthly rent as a government voucher instead of collecting it from your tenants. Before your home can be rented as a HUD home, it must meet the requirements. ...read more
Looking for grants to help with housing is often complicated. There are grants available for housing, but not all people are eligible to apply for them. For most grants there are special requirements that will have to be met. Depending upon your income level will determine whether or not you will be a... ...read more