By Frustrated May 25, 2010
I am so disappointed in the way that Old National in Terre Haute handled my situation that not only am I voicing it in as many places as I can find. Please note that I am not trying to be rude, I am just so frustrated that I have to say something. In a nutshell, I was told the Old National policy was to mail and place phone calls when the account became overdrawn. I overdrew on my account, and I did not become aware of it until 2 weeks later when I came into the branch to make a deposit. I did not receive a single phone call. While the situation was being rectified, or so I thought, they sent me to third party collections and now I am dealing with them. I have never been so belittled and embarrassed by someone who was supposed to have good customer service. This is, in fact, the worst customer service I have ever received and they have lost me as a customer as well as anyone else I can steer away from that bank. Word of mouth is a very powerful tool. ...read more
When the economy tanked in the early 2000s most people began to worry about the state of their bank's health. At the present time, however, banks are beginning to stabilize and hire more workers as they iron out the remaining wrinkles in their business. Those interested in banking should have a wide r... ...read more
Banks and credit unions have been in the news a lot lately for many reasons. This has led many people to wonder if there are any difference between a bank and a credit union and have started to compare banks with credit unions. The two has similarities, but then they also have many differences as well... ...read more