In the above comment, the upset customer failed to tell that she herself treated this garment at home, when she could not remove the stain and the water mark she left behind, brought it in for dry cleaning and expecting it to look brand new, when she did the damage! ...read more

Worst experience of my life!: I took clothes to this new establishment the one at Wilmette and they lost one pair of my pants and damage my sweater the employees are rude and there is no manager it takes for ever to get answers to your problems the worst is that they pay only up to 10 times the price of the cleaning price the you pay. So if you pay $2.29 you only get $22.90 for any item that they lost. Like in this case I paid $129.00 for my pant and I only got 22.90! and it looks likes this happen a lot a this place, because at the same time I was complaining about my clothes there was another lady screaming about her damage sweater. I would bring fine clothes to a better cleaner. ...read more

I am absolutely appaulled by my last three experiences at this cleaners. Most recently, I came in with a gorgeous St. John white twin set. I clearly explained that there was a small marinara stain on the cardigan. The teenage girl at the desk said "no problem, we'll take care of it". I picked it up 1 week later only to find that tiny speck of red marinara had turned into a HUGE STAIN all down the front. COMPLETELY RUINED.\t\nThe owner was not only unapologetic but was so rude! Even told me to go to a different cleaner because I use coupons when I come in the store.\t\nMaybe she shouldn't distribute them if she doesn't want people to use them. \t\n\t\nI have never!!\t\n ...read more