You will never get to see Falany or Hulse except for your first initial visit!!! I have had a pre-op appointment and a procedure scheduled with Dr. Falany for weeks and it keeps getting pushed back. When I asked to have an appointment with her to discuss the procedure and other options, because I am not comfortable having it done, conveniently Dr. Falany was not available anytime in the next month to see me. Even though she just told me that she had appointments to reschedule my pre-op meeting for my procedure. None of the other doctors or PAs are knowledgeable and Dr. Leezer will not listen to your concerns...she brushes them aside and does what she wants. Stay away from these people if you know what is good for you. ...read more

I arrived at 4:15 for a 4:00pm appointment because my GPS provided the incorrect directions. I called a few minutes after my appointment time and after the prompts reached a receptionist that provided me with directions. Upon arrival I signed in and was immediately called by Kelly Franceziewz. She asked me, "If I knew I was 15 minutes late". After explaning to her that I was turned around. She asked, "If I had called to let someone know that I was late." I told her that I had just spoken to someone to get directions. She then turned to everyone in the office to ask if they had received a call from me as if I was a small child and making up a a lie. She then told me that we needed to get started with the appt. because she had to pick her son up by 5:30. I indicated to her that I was not interested in keeping the appt. because I did not like her attitude. If this is how you choose to treat your customers, I definitely don't want services from you. I have never seen anything like it. ...read more