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Merchant Account FAQ'S

What is a merchant account? -A merchant account is an account at a financial institution that allows you to accept credit cards. We work with the top processors in the industry to ensure that you receive the best service and custom tailored processing solutions. Why are rates higher for Internet, Mail and Telephone Order transactions? -Face-to-face transactions where the credit card is swiped is considered less risky by banks. Since this is the case, rates are quite a bit lower as the instances of fraud and chargebacks are a lot less. When are the funds deposited into my business checking account? - Funds are typically deposited 24-48 hours later. In some rare instances it can take up to 72. What kinds of credit card processing solutions are available? -There are a wide range of solutions for all types of businesses. Swipe terminals for retail merchants; real-time processing for Internet sites; PC software for mail order/phone order and Internet businesses; touch-tone processing for low volume, seasonal and mobile merchants; and virtual terminals for Internet, mail and telephone order businesses. Each have their own pros and cons, we will be glad to help you determine which solution is the best for your business.  What is a discount rate? Discount rates are basically a percentage that is taken from the charge that is being processed. For example, if your discount rate is 1.95% and you have an order for $100, the discount rate being deducted would be $1.95. Retail - Internet - Home based - B2b - Startups - High Volume Our Specialty Diamond Group Financial is a full-service merchant service provider that is able to grow with your business. From home based business merchant accounts to multi-million dollar companies Diamond Group Financial has the perfect credit card processing solution for you. Are you starting a retail business and a website? No problem! Diamond Group Financial has a full line of credit card terminals and extremely competitive retail merchant accounts as well as Internet merchant accounts that feature the Authorize.net payment gateway. What is a merchant account? -A merchant account is an account at a financial institution that allows you to accept credit cards. We work with the top processors in the industry to ensure that you receive the best service and custom tailored processing solutions. Why are rates higher for Internet, Mail and Telephone Order transactions? -Face-to-face transactions where the credit card is swiped is considered less risky by banks. Since this is the case, rates are quite a bit lower as the instances of fraud and chargebacks are a lot less. When are the funds deposited into my business checking account? - Funds are typically deposited 24-48 hours later. In some rare instances it can take up to 72. What kinds of credit card processing solutions are available? -There are a wide range of solutions for all types of businesses. Swipe terminals for retail merchants; real-time processing for Internet sites; PC software for mail order/phone order and Internet businesses; touch-tone processing for low volume, seasonal and mobile merchants; and virtual terminals for Internet, mail and telephone order businesses. Each have their own pros and cons, we will be glad to help you determine which solution is the best for your business.  What is a discount rate? Discount rates are basically a percentage that is taken from the charge that is being processed. For example, if your discount rate is 1.95% and you have an order for $100, the discount rate being deducted would be $1.95. Retail - Internet - Home based - B2b - Startups - High Volume Our Specialty Diamond Group Financial is a full-service merchant service provider that is able to grow with your business. From home based business merchant accounts to multi-million dollar companies Diamond Group Financial has the perfect credit card processing solution for you. Are you starting a retail business and a website? No problem! Diamond Group Financial has a full line of credit card terminals and extremely competitive retail merchant accounts as well as Internet merchant accounts that feature the Authorize.net payment gateway. ...read more

By Diamond Group Financial December 20, 2007

Why Your Business NEEDS to Accept Credit Cards

A versatile, reliable credit card processing service can help your business increase sales by enabling you to accept all forms of payment from anywhere at anytime. With a first-rate credit card processing service, you can: Accept all Forms of Payment- With an adept credit card processing service your business can accept and verify payment from all major credit cards, debit cards, electronic checks and traditional checks. Accept Payments Anywhere- The way we conduct business changes everyday. With a goodcredit card service, payment can be accepted anywhere. Transactions are processed online, at a retail site or at a remote location with internet access, such as a trade booth or kiosk. Most services will also let you manually enter information if you sell something away from internet access. Get Fraud and Security Protection- A valuable service will offer security protection by utilizing modern encryption technology to give you and your customer peace of mind when processingcredit card information. Many will process using a VeriSign SSL Certificate without requiring you to purchase a certificate separately as well as an Address Verification Service (AVS) to protect against the fraudulent use of a credit card. ...read more

By Diamond Group Financial December 20, 2007

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