After 7 months in Brookdale Corporation Homewood Boca we moved our folks as care services “sold” to us were never fulfilled. The attitude was to fill an empty room at any cost. From misdiagnosing the level of care my parents would need to not being able to provide the care promised, the experience was one of the worst I could have imagined. We were told Day 2 to get a private nurse which drove costs up 35% or more. We chose this facility because of the “Care that would be provided is the best around”. Wow….. Staffing levels were minimal and the staff providing watchful eyes on the residents were in reality the kitchen staff as well. They spent more time serving food and cleaning up than providing assistance to the residents during meals. ...read more