By smcity at Citysearch September 16, 2011
We paid over $300 to have our dishwasher repaired. Not only was it not repaired, it's completely dead, will not work at all now. These guys want more money to come back!! I paid by check, so now I'm faced with suing in small claims court to get my money back. A hassle and a ripoff. If you try these guys, pay by credit card in case you have the same experience as me. If they say ""check only"" kick them out. ...read more
By unhappyconsumer at Citysearch December 23, 2009
I wish I had read these reviews first! The tech came to fix our Viking cooktop. When he left, the knobs were binding. I called him back about a week later and he blamed me for pushing too hard on the knobs. He moved the knobs around and the problem went away -- temporarily. But after only a few uses, it would come back. I tried everything to fix the problem but it would not go away. Then, their office refused to come back and fix it unless I paid for another visit. Of course, no good money after bad. I called JAG and they found the cooktop was mis-aligned. They fixed it in a few minutes and the problem is gone. I also found out that Bay Area Appliance is no longer a Viking authorized repair company. Why didn't they tell me that when I called them the first time? I wonder why they are no longer authorized? So beware. Fixing your appliances could cost you double. ...read more
By nativesfgirl at Citysearch November 28, 2008
My stove is not working the week of Thanksgiving. I have a warranty with Land America (that is a separate mess). I report the problem and someone from Electric Express Appliances calls me at work. He says the soonest he can send someone out is the day after Thanksgiving between 1-4:00. I work for a Bank and do not have that day as a holiday so I have to take a PTO day. I sit around my house all afternoon waiting and no one ever showed up. I call Land America and they tell me to contact Electric Express Appliance directly to find out when the repair person is going to show up. I call and their office is closed. How incompetent can a company be to not show up or to schedule appointments on a day when they might be closed. I'm so frustrated because next week I'm in meetings all week and extremely busy at work because I'll be on vacation the following week and don't have time to take another PTO day and sit around and HOPE someone will show up. If you're smart you'll use a company that knows how to run a business ...read more
The disappointment of a home appliance breaking can make you want to have it repaired as soon as possible. You can always take it to a professional, which can cost a lot of money. Or you can try fixing it yourself. ...read more
If you have the type of Frigidaire refrigerator with water and ice in the door it is highly recommended that you change the filters on a regular basis to keep it operating efficiently. The filters can be purchased at any authorized dealer that sells Frigidaire appliances. ...read more