By tombraston at Citysearch December 03, 2011
I can't figure out why the Hilton brand keeps going to hell. I keep telling myself that I will never stay at a Hilton again, and then someone books me in a Hilton hotel. All I can say is that I am glad I didn't have to pay for the room. The service, the food and the room were all substandard, the value.. none. Hopefully this is my last stay at any Hilton hotel. ...read more
By hollywoody13 at Citysearch July 28, 2011
Could not have had a better experience at this place. We had never been, but most def. will be going back. The place looked cool, the food was great, and above all else, the service was top notch. Never waited for anything, the food came out quickly, and they really made us feel like we were regulars. We cannot wait to come back in a big group and really do it up! ...read more
By RAWF2 at Citysearch July 23, 2010
Comparing the prices of this hotel to others in the area. It was comparable. However, the A/C leaves little to be desired. When complaining about the temperature of the room to the Hotel Manager after talking to the pleasant front desk staff, it was apparent that the Manager was only concerned about the revenue the hotel was making. The Manager was very unfriendly and it appeared that I was interrupting their day. I have stayed at this hotel over 10 times. The quality of service by management has drastically decreased over the past two years. It seems they have unqualified staff in mangement positions to save money. The owner(s) need to take this heart and increase quality service through management as it starts at the top and goes down through the staff. Bring back the old managers you had two+ years ago. They understood customer service and it was shown through the staff and quality of the property. Plus, they knew how to handle complaints versus the incapable mangers you have now. If you do not bring them back, I would highly suggest that no one stays at this property until the owner(s) hire a new management team that cares. ...read more
If you are planning to stay at a luxury hotel, you have many options for making reservations. For instance, you can call the hotel directly and schedule your own reservations. You can use a travel agent to book your hotel room, or you can use the Internet and book online. Regardless of the method you ... ...read more
Cabins can be cozy escapes from the pressures of everyday life. The proper use of colors and themes will help set the tone. Additionally, the choices made in determining colors and themes will interact with the setting of the cabin. It is important to ensure that these choices are in harmony with the ... ...read more