Criminal, Cruel, Heartless, Soulless - BEWARE!!!\t\n\t\nThey will not do anything to make sure the apartment is habitable & they will insist you live there & pay them even if it sickens you & is a threat to your life. \t\n\t\nThey force tenants out with the slightest provocation. Numerous times they served a 3 day pay or quit for rent that they actually received ON TIME. They are too incompetent to know who has paid & who has not. This caused 2 of my neighbors to be evicted in as little as 1 month's time. After 3 days, they claim the process cannot be reversed & claim you must pay an exorbitant amount of legal fees if you want to attempt it.\t\n\t\nThey claim they have a maintenance line & that if you leave a message, they will respond in 24 hours. Multiple calls to this line by numerous tenants & none of us ever received a call back.\t\n\t\nIf you go into the office in person (which you MUST do because they do not respond to telephone calls or emails), they always claim the person you want to talk to is "in the field." You have to insist on waiting there until they get back - otherwise, you will never see anyone. (You may be waiting there for hours) If get lucky enough to talk to a person, they are EXTREMELY RUDE, hostile & antagonistic. They will blame everything on you.\t\n\t\nThey are completely ok with unhabitable conditions such as pest invasion, fleas, rats & mold. They will not attempt to fix it. They will not compensate you for any damages whatsoever. They left tenants in deplorable living conditions for months to yrs. Maybe they hope these conditions will force people out of these rent-controlled apartments so that they can charge higher rent for the next tenant.\t\n\t\nFleas, rats, mites, mold, severe plumbing issues, holes in the walls - complete ruination of my furniture & many belongings - they do not care. After multiple complaints to them, to the BBB, the Housing Department and the Health Department, they still manage to insist that they provide excellent customer service. \t\n\t\nI wish I could give them negative stars. Stars are too nice for this company.\t\n\t\nThey do not give back security deposits. Five of my neighbors & I never got back our security deposits, despite leaving our apartments in good condition. \t\n\t\nI don't know what they do in this office, but it shouldn't be considered work - they are surely not performing any maintenance on their buildings or processing rent checks correctly.\t\n\t\nThey will not fix anything unless threatened by the Health Department, Housing Department or an attorney.\t\n\t\nWhat they do is absolutely criminal & fraudulent. They do not have a conscience. They will watch your entire apartment deteriorate, watch your lose your possessions, get deathly ill from the mold & the fleabites & then force you to pay them for the privilege. (No tenants had any pets - these pests were caused by rats)\t\n\t\nMy neighbors told me that moving out was the best thing they had ever done. Many of them were traumatized by their experience living here. Many were forced out due to deplorable living conditions, but I feel the most sorry for the ones who told me they couldn't afford to move out such as the lady who has to spray down her daughter's bed every night with RAID which had been going on for several months, & another neighbor who had eyelids almost swollen shut from her multiple rat mite bites, which was ongoing for over a year. When she called management, they told her pest control was not their responsibility. Everyone in my 9 unit complex suffered from extensive mold, multiple plumbing leaks, rat fleas and rat mites.\t\n\t\nThey should be criminally prosecuted for what they have done to numerous tenants. They should be investigated & shut down and never be allowed to manage a single building anywhere in ANY COUNTRY EVER!!!\t\n\t\nUntil I lived here, I did not know what pure evil was. Living in one of these apartments could be dangerous to your health and even to your life. If you value your life, please stay a
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