Fleming's Auto Repair

Clutch broke in Artesia on Monday evening and I had the car towed to Fleming's. Tuesday morning they called me and said they would get the parts by Wednesday and have the car done on Thursday. Well, the car is from Wisconsin and has a lot of salt rust so a couple of bolts broke off. They called me Thursday and let me know that they would have to charge me for the broken parts, but they would cover the front end alignment because the car wouldn't be done until Friday.Considering the emergency broken clutch and the rusted undercarriage, I was still quite impressed with the customer service and and quick-turn.Good shop, Chris, Cliff and the rest of the team - I am a happy customer!

Clutch broke in Artesia on Monday evening and I had the car towed to Fleming's. Tuesday morning they called me and said they would get the parts by Wednesday and have the car done on Thursday. Well, the car is from Wisconsin and has a lot of salt rust so a couple of bolts broke off. They called me Thursday and let me know that they would have to charge me for the broken parts, but they would cover the front end alignment because the car wouldn't be done until Friday.Considering the emergency broken clutch and the rusted undercarriage, I was still quite impressed with the customer service and and quick-turn.Good shop, Chris, Cliff and the rest of the team - I am a happy customer!