Festival Apparel Inc

We were excited to see the nice selection of little girl dresses they have online. So, we placed an order for 4 dresses. They immediately billed our credit card an said they would let us know when it ships. Here we are three weeks later and nothing. I have called the store several times. The two times that they answered the phone, the lady told me that the guy who is in charge of the website wasn't there. Messages were supposedly left both times. We have sent about 5 emails and was sent an automated reply that they would contact us within 24-48 hours. Still nothing. Finally, I sent an email to cancel our order. I just hope our money is refunded. I am glad others have had a nice experience in store, but I would not recommend purchasing from them online. I checked with BBB, but they haven't even tried to get accredited. Buyer Beware.

I send people here from manhattan! How cool is it that they sell online now! These clothes are partially imported from Italy and partially designed by the owner, just quality pieces you cant find anywhere else.

Great Kids Clothes!\t\n\t\nI have two kids (8 and 5) and always shop at Festival. I've been going to this store for many years and love the fact that it's a family run business....you don't find too many of them anymore. The staff is helpful and always eager to suggest an outfit or two that could work for my kids. Furthermore, my kids are always getting compliments on their clothes which I love.....I always refer them to Festival and their great and knowledgable staff!