Banfield Pet Hospital

This guy wanted to charge me $150.00 to have my cat put down. That is outrageous! Horrible communication skills as well. Don't show here!

When we moved to tracy, we enjoyed the banfield pet hospital because it was so close to us and the insurance plan was great. After a few visits though we realized how horrible the vet was. When we asked questions or told him we already had a medication at home and didn't need to buy it from him, he got defensive and said we shouldn't waste his time....isn't that his job?!?!?! He made us feel dumb for asking questions about our dog. We ended up cancelling the plan and changing to a different, more expensive, but better vet in tracy. If they would get a new doctor at the banfield in tracy, we'd DEFINITELY be back!

I've been to several Banfield clinics in two other states and take my cat there to have her nails clipped. I have never ever received such unprofessional, rude and offensive service from the vet himself ever in the 14 years I have had my cat. My cat has several serious medical issues and see's a specialist for her treatment, therefore if she is in need of a nail trim and not a visit to her vet I've used Banfield in the past with no problems and excellent customer service. I just moved to Tracy California and the Vet was very defensive when he continually asked me questions regarding who provides my cat medical care and why? He seemed to be forcing the point that he could see/treat my cat and he was determined in a very defensive corrosive tone to outline how qualified he is. I asked for a refund and and as I turned to leave a PetSmart associate witnessed my encounter and informed me that he "was being really rude and unfortunately this isn't the first complaint we've had."