Top Professional Services in Flagstaff, AZ 86001
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Katt's Towing & Recovery
By nowandthen March 02, 2014
How these people are still in business is ridiculous and someone needs to do something about it. I am a female college student and I have never been so disrespected by anybody in my life. I parked in the Wal-Mart parking lot and I parked on the side, and I got out of my car to meet my friend at the bus stop and grab a burger before going into Wal-Mart together and I was gone for not even 45 minutes and when I go to go to Wal-Mart, I see that my car is missing! I know there is no reason it should of been towed so I thought that it was stolen, so I frantically go into Wal-Mart to find answers. Wal-Mart says that Katts Towing owns the lot and FINALLY after my fourth time of trying to call them, Katts Towing answers my phone call and say they have my car. I go to the towing place and the over 6 foot 300 pound native american guy is the rudest man ever. I ask if Wal-Mart called and I was wondering if that was why I was towed. They said that Wal-Mart called them and that is the ONLY way they could tow. Turns out, they just go around the lot and look for cars to tow, they do not get called. Which is against the law. I get in contact with Wal-Mart, and they understand that a mistake has been made, they contact the towing company and compromise a reimbursement for my towing expense. When I go to get it, the same man begins to mock me and yell at me saying to get these thoughts out of my blonde little head along with many other horrifying things that had me crying when I left in anger and frustration that a company could act this way and still be in business! They target girls and thank god I had my boyfriend with me or else I don't know what could of happened. When this man wouldn't give me my money like he was suppose to, I told them I was not comfortable even going back and they had to credit my card another way. After fighting with the manager, they finally agreed and gave me the credit. Wal-Mart was very smart and fired them as their towing company because what they do is not right nor lawful. NEVER USE THIS COMPANY!!!! ...read more
Katt's Towing & Recovery
By wordanjilkins April 04, 2013
Absolutely feckless. I will waste no more of my life describing my frustrations with this unprofessional, confrontational, and shoddy business. Do heed this warning, however, NEVER use this companies services. If towed, do not speak to them. Simply pay your fine and leave. The employees are the most argumentative individuals I have ever encountered and have no inhibition in showing the pleasure they take from making the situation(s) as difficult and self-serving as possible. Please, take these words seriously. ...read more
Katt's Towing & Recovery
By vsp7 September 19, 2012
Do not use this place, it is the worst business I have ever been to, it is a long shot calling them a business. Reading their summary tells nothing about the people that are truly working there. A man named "Chris" working there would be better served if he never came to work. This man humiliated and made me walk out of this place in tears, I was not even a customer, just a friend driving another friend to pick up her towed car, and I was treated like trash. If you have a choice, then never contact these people. They will treat you worse than your worst enemy. ...read more
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AV HINTS
Check me out on facebook.com http://www.facebook.com/pages/Flagstaff-AZ/AV-Monkey/114889058569894 ...read more
By AV Monkey May 13, 2011
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By AZ sign Shop August 16, 2010
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By AZ sign Shop August 14, 2010